Business Continuity Statement

As the Statutory Harbour Authority for Teesport and the Port of Hartlepool, we are responsible for overseeing all vessel traffic management. This includes a 12 mile stretch of the River Tees, as well as a section three miles into the North Sea.

We understand that disruptive events can – and do – occur and we continually invest in our ability to anticipate, detect, respond and recover from such situations.  We are committed to being resilient by placing Business Continuity at the core of our operations. Our customers sit at the heart of everything we do and are integral to our business. We take the responsibility and trust they place in us very seriously.

Our goal is to work with all our partners and stakeholders to enhance our Business Continuity and Resilience capabilities. Our corporate values and our people support this approach, empowering and encouraging decision making and working together to deliver service excellence.

We have a Business Continuity Management System (BCMS) and Team in place to manage disruptive events. This makes sure we can deliver our statutory and contractual obligations during periods of disruption. Our senior leadership and employees are fully committed to continually improve our Business Continuity capabilities whilst protecting the safety of our people, customers, interested parties, and the environment.

Scope

PD Ports’ Business Continuity Management system applies to our obligations as the Statutory Harbour Authority, the provision of cargo handling and logistics services, as well as the supporting functions at Teesport and Hartlepool.

Objectives

The Business Continuity objectives reflect our commitment and intention, and are designed to be specific, measurable, achievable, realistic, and timebound (SMART). Our objectives are to:

  • Continually improve our ability to anticipate, detect, respond to, recover from, and adapt to disruptive events.
  • Comply with our statutory, legal, and regulatory obligations during disruption.
  • Limit the impact of disruptive events on our customers and the environment.
  • Embed Business Continuity and Resilience in our culture through regular exercising, testing, training, and awareness.
  • Work to recover prioritised activities within agreed timescales and in line with our contractual obligations following a disruption.
  • Work in partnership with our customers and interested parties to improve our resilience.

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